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Interview tips for families
   
Making the right choice
Relaxing image Choosing the right person to care for your family is one of the hardest decisions any of us will need to make. You need to elicit all the help and advice you can get, and with this in mind we have included many pages of supporting information on our web site, also providing links to supporting agencies to save you having to search for them.

The interview process
Establishing a happy employment relationship starts at the interview, first impressions do count both for you and for the candidate. All interviews are stressful so try to keep the approach relaxed but also structured, no matter how good a candidate looks on paper the final decision often comes down to personality.

Questions to ask
Before interviewing anyone make a list of your families requirements. Remember a wide theoretical knowledge and understanding of the physical, social, emotional, and other needs of families will have been gained by the applicant through experience, and also through education in many cases. You could start by discussing why the candidate has chosen this particular vocation and what they feel they have learnt whilst caring for various families.

Interview check list
Listed below are a number of important points to be covered during an interview. Please ignore any which do not apply to your particular situation. This list is by no means exhaustive, but will give you an idea of the sort of questions and areas you will need to discuss.
  • Personality: You could ask the carer to evaluate his/her good and bad points.
  • Hours: Flexibility is very important. Over-running at the end of a day can become a thorny issue!
  • Nursery duties: Establish in advance what will be needed (e.g. cleaning, ironing, shopping, cooking, washing etc.)
  • Smoking: If you are non-smoking you need to consider if you could employ someone who is.
  • Driving: You need to consider if this is essential, at it is not uncommon for nannies not to drive. If the applicant is a driver ask about licence, experience, accidents, own car/provided car.
  • Living arrangements: Live in/live out.
  • Education: Colleges, courses, qualifications, specialisation's etc.
  • Stimulation: Creative play, reading, writing, number work, swimming, walks, play centres etc.
  • Discipline: Find out the applicants views on discipline, discuss your views, make up potential situations and ask how he/she would deal with them.
  • First aid: Find out whether the applicant has any qualifications and , if not, whether he/she would be prepared to take classes. Question what the applicant would do in a given scenario.
  • Interests: Both those of the applicant and your family.
  • Travel: Would the applicant be prepared to travel with the family?
  • Holidays: Negotiating dates, how many days per year, bank holidays, paid/unpaid etc.
  • Sickness: Payment during sickness, notification procedure on first day of illness, inoculations.
  • Previous jobs: Discuss the families and children the applicant has worked with, how long he/she stayed with previous jobs and why he/she left.
  • Length of stay in job: How long the applicant envisages staying in this job.
  • Difficulties: Discuss how you feel they should be handled.
  • Progress: Informal chats on any good points/worries on both sides.
  • Personal Questions: Ask about family, boyfriends/girlfriends etc.
  • Notice periods: Discuss the length of notice from both sides.
  • Contract of employment: Decide in advance whether you will provide one, and if so discuss the points it will cover. This needs to be signed by both parties. (see resources menu)
A final important question
Finally, ask why the candidate feels he/she will be suited to this particular job. Please remember you will learn a lot more about the applicant if you let him/her do the majority of the talking.
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